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- Can I Choose a Delivery Time and Date?
- Can I refreeze raw food?
- Can I Return Items and Do You Offer Refunds?
- Can Someone Else Collect My Order?
- Do my in-store and online points combine?
- Do you do returns and refunds?
- How can my dog gain or lose weight on a raw diet?
- How do I earn points?
- How do I sign up for a VIP Card?
- How do I start feeding raw?
- How Is the DHL Delivery Cost Calculated?
- How to handle raw food?
- How Will My Order Be Packed?
- I Forgot Something — Can I Add to My Delivery?
- I forgot to defrost the food can my dog have it frozen?
- Is There a Minimum or Maximum Order Value?
- What can I redeem with my points?
- What do I do if I think my dog has an allergy? Ie they have itchy skin, they are chewing feet, red rash or pink skin.
- What if my dog won't eat for a few days?
- What Should I Do if My Order Arrives Missing Items or Is Incorrect?
- What should I expect during the transition
- When Can I Collect My Order?
- When will I receive my order and what does it cost?
- Why does my dog eat grass?
- Why is my dog drinking less on raw?
- Why is my dog struggling to go toilet on raw? What can I do?
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